Care & warranty
Care & warranty
Made to be worn — here’s how to keep it that way.
925 sterling silver
All Dune pieces are made from 925 sterling silver: 92.5% pure silver alloyed with other metals for strength and durability. It is suitable for everyday wear.
Everyday care
- Take your jewelry off before pools, salt water and jacuzzis.
- Silver reacts to perfume and sweat — remove it before workouts.
- Store pieces separately to avoid scratches.
Cleaning at home
- Clean with warm soapy water and a soft cloth, then dry thoroughly.
- For deeper tarnish, use a little baking soda with water and rinse well.
Warranty
One year, included
Every piece comes with a one-year warranty, which includes free repairs for any production-related issues. This is in addition to your statutory rights.
If your ring arrives too large or too small, we offer a one-time free size exchange. Size adjustments take up to 5 business days in the studio.
Sending a piece for repair or exchange
Pack the jewelry in its original packaging (or another sealed, padded box) and include a note with:
- Order number and full name
- Phone number and return address
- Desired size or the issue to repair
Please contact us first — we’ll send you the studio address and instructions.