Terms & conditions
Last updated: [date]
1. Scope
These terms apply to all orders placed through the Dune Jewels online store between [Company name / full name of sole trader], [Street and number, postcode, city, country] (“Dune Jewels”, “we”) and our customers.
2. Conclusion of contract
The presentation of products in the online store is not a legally binding offer but an invitation to order. By clicking the final order button you place a binding order. We confirm receipt of your order by email. The contract is concluded [when we send the order confirmation / when we dispatch the goods — choose]. The contract language is English [and German].
3. Prices and payment
All prices are in euros and include statutory VAT. Shipping costs are shown before you complete your order. Available payment methods are shown at checkout.
4. Delivery
Pieces are handmade to order. Production times, delivery times and shipping areas are set out on our Shipping page.
5. Retention of title
Goods remain our property until full payment has been made.
6. Right of withdrawal
Consumers have a statutory right of withdrawal. Details are set out in our withdrawal policy.
7. Handmade pieces
Every piece is shaped and finished by hand. Slight variations in texture, shape and weight are characteristic of handmade jewelry and do not constitute a defect.
8. Statutory warranty and guarantee
The statutory rights for defects apply. In addition we grant a voluntary one-year guarantee covering free repair of production-related defects, as described on our Care & warranty page. This guarantee does not limit your statutory rights. [Guarantee terms: shipping costs, exclusions]
9. Liability
[Liability clause — to be drafted by your legal adviser]
10. Gift cards
[Validity period and redemption rules for gift cards]
11. Dispute resolution
[Statement on consumer arbitration — same as in the Imprint]
12. Applicable law
[Applicable law — e.g. German law, without depriving consumers of the protection of mandatory provisions of the law of their country of residence]